Emergency Triage Services 1800 {client code}

  • Independent
  • Comprehensive
  • 24/7 Global Remote Access
  • 24/7 Unparalleled Medical Concierge
  • Excellence in Standards & Service Delivery

24/7 ETS Acute Clinical Hub (ETS-AC HUB)

Access is through our 1800 number and digital eMedicine switching portal. First response calls are triaged by Emergency Medicine Physicians and supported by advanced medical and nursing professionals. The ETS-AC HUB has a network of leading medical specialists who can deliver real time engagement with paramedic and nursing staff at remote work sites.

The result is a level of support to an injured employee, on client’s sites, that could only be matched in established tertiary care facilities. Access to the ETS-AC HUB delivers far more than emergency competencies to our clients. It delivers a full range of care including remote medical GP consultations, medical certificates, referrals and prescriptions. This is further enhanced by the delivery of remote training and professional development programs for site medical personnel.

Dr. Aled Williams


In addition to being the managing director of Emergency Triage Services, Dr Aled Williams works as a specialist emergency physician at Peel Health Campus in Mandurah and is a Clinical Senior Lecturer at the University of Western Australia. He has held senior hospital administration positions including Director or Emergency Department and Director of Clinical services so has a good understanding of organizational structure and governance. He has worked in remote and austere environments, which has included two missions with the Red Cross in Afghanistan and Kenya. Special interests include remote and third world medicine and developing innovative care models for acute hospital patients.


Dr. Mark Little


In addition to being a senior emergency physician Mark is one of Australia's few clinical toxicologists. He has also worked in Aeromedical retrieval in the UK and China and served in the Australian Regular Army for 7 years including a deployment to Iraq in 1991. He is currently employed at Royal Perth Hospital, and has appointments to the NSW and Qld Poisons Centres. His research interests are involved with marine envenoming and toxicology, and has co authored Australia's first clinical toxicology textbook.


Dr. Mark Salib


Mark spent some years as a GP in remote Queensland before moving into intensive care and anaesthetics combined with Royal Flying Doctor Service work in Cairns and Central Australia. He then moved to Perth where he completed his speciality training as an emergency physician he now works in Fremantle Hospital and Kalgoorlie Regional Hospital providing exposure to both the rural and teaching hospital environments. His main interests are airway management and trauma.


Dr. Mike Cadogan


A graduate of the University of Edinburgh and Oxford, Mike is a senior emergency physician at Sir Charles Gairdner Hospital in Western Australia and resuscitation doctor for the Western Force rugby team.

Recognizing the need for enhanced medical information distribution in Australia both at a structural and an educational level, he created an interactive intranet learning platform in 2006 to facilitate e-learning using high quality multimedia content. Mike also founded the development of HealthEngine, Australia's most comprehensive search engine to find doctors.

Mike is a prolific writer and editor of Life In the Fast Lane amongst his many blogs and medical texts. He patrols the information superhighway and maintains the highest standard of content quality and integrity across the Future Health family of websites. Widely regarded as the number one medical blogger in Australia and an expert in medical applications of social media, Mike is a sought after speaker and consultant to corporate clients and educational and research institutions both in Australia and internationally. Mike is married with three children in Perth. He is passionate about rugby, medical education, and health informatics.


Dr. David Mountain


Assoc Prof David Mountain is a specialist in the emergency department of Sir Charles Gairdner Hospital as well as holding an academic position with the University of Western Australia. His areas of special interest and research are Acute Chest pain, Pulmonary embolism, deep venous thrombosis, diagnostics, risk assessment and trauma. David also has experience in remote area aeromedical retrievals.


Dr. Tony Celenza


Professor Celenza is the Head of the Discipline of Emergency Medicine at the University of Western Australia, and practices as a Specialist Emergency Physician at Sir Charles Gairdner Hospital, Perth. His research interests include educational evaluation, emergency case epidemiology and a wide variety of clinical research topics including infectious diseases and acute neurology. Professor Celenza has also won multiple awards for undergraduate teaching, and conducts a number of courses for continuing education of rural general practitioners.